![]() The Zinstall web site said that you "do not have to be a computer guru" to use WinWin, the product I paid for ($119). But in fairness I have included their side of the conversation, as thay asked me to do when I said the public should know about how they treat their customers. I will never do business again with Zinstall. Don't be sucked in by the video: it's much more involved than what is presented. I will wait for a response for 48 hours (holiday in between) and then call my credit card company to stop payment. ![]() Have tried the "customer service" number and left a message. That site doesn't exist, according to Bing. Then I was supposed to go to so that they could check my newly cleaned computer. Followed instructions from their e-mail regarding wiping the new computer clean. You have to uninstall (not just turn off) your anti-virus program and, oh yeah, while not needed an ethernet cable will speed things along.Īfter two attempts and two failures, I decided to ask for a refund. Oh, you are supposed to read the 37 page user guide. They claim that it is easy: just pay the money, download the program in both the old and new computers and press "go." Not so. I will confine myself to the deceptive video which is presented on Zinstall's website. I won't write as long a review, as the above has done a particularly thorough job. ![]()
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